Return

Returns & Cancellations Due to hygiene and safety regulations, we are unable to accept returns, exchanges, or cancellations on any cosmetic or beauty products once your order has been processed and shipped. This ensures the integrity and cleanliness of every item we deliver.

We understand that issues can occasionally arise. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. Be sure to include:

• Clear photos of the product and packaging

• A brief description of the issue

• Your order number and contact information

Our team will review your request promptly and work with you to resolve the matter — whether that means a replacement, store credit, or another solution that meets your needs.

We appreciate your understanding and are committed to making sure your experience with us is smooth, safe, and satisfying.